The bookkeeping has failed

If Salary's bookkeeping has failed after a payroll

Thomas Qvist avatar
Skrevet af Thomas Qvist
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If the posting, which Salary does, fails after a given payroll or payment, you will be able to see this in the menu 'integrationer' -> 'regnskab' -> 'se bogføring' where all the posting done by Salary show up. This is shown in the picture below:

If a posting, done by Salary, has failed, you can simply click 'bogfør igen' and then Salary will try to post in your bookkeeping system once again. Then the posting will be updated in 10 minutes' time. If, however, you have not mapped all the necessary accounts, you should make sure that this is done before trying to post again. When the mapping is missing you will receive a notification in the payroll where the posting failed. This will show up as an orange notification bar in the payroll.

If the posting succeeds after you have clicked 'bogfør igen' it will look like this:

Are you still experiencing problems with the posting? Do not hesitate to contact the support team.

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