The process of setting up a Overførselsservice -agreement for Salary to use can seem a bit complex and difficult. Unfortunately, we cannot help by giving you insight into the process since it is your bank and Overførselsservice who have complete control of the process from the beginning to the end.
If you have received a message from Overførselsservice saying that your agreement has been approved and you, after 1 weekday, have not received a message from Salary stating that we also have received the finished agreement, then you should contact Overførselsservice and ask whether they have forwarded the message to Salary or not.
We often experience that Overførselsservice has errors in their forwarding of the agreement to us. We cannot use the Overførselsservice -agreement before receiving it, even if you have been told by Overførselsservice (or your bank) that it is ready. If Salary has not received any agreement from Overførselsservice , we cannot automatically transfer money on your behalf.
Overførselsservice can be contacted on phone number: 44 89 27 20